Terms and conditions

Terms & Conditions:

Covid-19

Due to the ongoing global pandemic, it may take longer than expected for your order to arrive. We are currently limiting ourselves to visiting the post office once per week and they are also experiencing some delays. We will do our best to keep you updated on the progress of your order and please do not hesitate to get in touch with any questions. We hope you are keeping well during this time and appreciate your support.

Placing an Order

Your order is not complete until you have completed the online checkout process. Unfortunately, this means we cannot reserve an item for you until it has been paid for. Once this process is complete, you will receive an email confirming your order.

Delivery & Returns

For information on delivery, packaging, international orders and returns please see Shipping & Returns.

Product Images

All our pots are photographed and sold individually, so the piece you purchase and receive will be the exact one you see online. We make every effort to display the textures and colours of our pots accurately, although we cannot guarantee that your device’s display will represent these correctly. Therefore, there is a possibility there may be slight variation.